LEGAL FOUNDATION
Refund Policy
This is a configurable commercial placeholder for subscriptions, modules and credit purchases.
Commercial placeholder — July 2026Subscriptions
Refund eligibility should depend on the purchase date, service use and applicable consumer law.
BOT Credits
Consumed credits are generally non-refundable because external provider costs may already have been incurred.
Failed delivery
Verified service failures can be investigated through support and platform logs.
Request process
Refund requests should be sent to info@byteoperationstechnologies.com with the organisation and payment reference.